SHIPPING INFORMATION

All of our orders include FREE Standard Shipping across Australia by Australia Post or Sendle. 

PROCESSING TIMES

Orders are typically processed in 1-2 business days, however there are times when orders may take up to 7 business days for processing. 

We use Australia Post and Sendle to send your order. Once dispatched, please allow the following times: 

Express (1 - 2 working days):

Orders shipped by express e-parcel can be expected to arrive within 1 business day for metropolitan areas and up to 2 business days for non-metropolitan areas and up to three for Western Australia, Far North Queensland, Northern Territory and Tasmania. (If you are in Victoria, please allow up to 14 business days as Australia Post are experiencing extensive delays due to COVID-19)

Standard Delivery (2 - 5 working days):

Once sent, orders within Australia should arrive within 2 – 5 working days depending on your location (please allow longer for Western Australia & South Australia) via Australia Post. 

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TRACKING AN ORDER

You can track an existing order using the link in your shipping confirmation email. If you need us to resend it, please contact us.

ORDER ISSUES

If your order has gone missing, or there are any other issues that arise after your order has been shipped, please contact us with your order number and detailed description of the issue.

GIFTING

All products are packaged perfectly for gift-giving, in a branded cardboard box and no invoices or packing slips to spoil the surprise.